How do I speak to someone at Kogan?

As above, the best way to contact our Customer Care team is to call 12612 from your Kogan Mobile device, or 1300 056 426 from any other device. If your query relates to a mobile phone handset or other product purchased from Kogan.com, please contact the Kogan.com Customer Care team online at help.kogan.com.

Who is the carrier for Kogan Mobile?

Vodafone
Powered by the Vodafone 4G network, Kogan Mobile provides you with extensive, reliable coverage.

Is Kogan a 5G?

Does Kogan Mobile have 5G? At the time of updating this review, Kogan Mobile did not offer any 5G mobile plans. If you want a 5G mobile plan on the Vodafone network, you’ll have to go with a Vodafone 5G plan, though Optus and Telstra also offer 5G plans (on larger 5G networks).

Where does Kogan get their phones from?

In the smartphone arena, most of the phones are not Australian certified (C-Tick). Rather they are imported from international resellers allowing Kogan to undercut the genuine certified Australian product.

Is Kogan legit?

A large number of buyers have been dissatisfied or disappointed. However, they offer legit and genuine products at cheaper prices. It is an online retail marketplace that strives to get you the products at more competitive rates than offline stores and other online sellers.

How do I contact Kogan by phone?

Kogan Mobile Customer Support If you cannot solve your enquiry through the Kogan Mobile Help Centre or self-service, the best way to get in touch with us is by calling 12 612 from your Kogan Mobile device, or 1300 056 426 from any device (8am – 8pm, 7 days a week).

Is Kogan owned by Vodafone?

The Kogan Mobile website (koganmobile.com.au) is owned by Kogan Mobile Operations Pty Ltd (ABN 87 943 264 807) and operated by Vodafone Hutchison Australia Pty Ltd (ABN 76 096 304 620) and its subsidiaries (Vodafone).

Is Kogan safe to use?

Who does Kogan use for NBN?

Kogan Internet’s nbn™ plans start at just $58.90 per month plus an upfront modem cost of $69, with three plan options: Bronze (nbn™ 12 tier), Silver (nbn™ 50 tier) and Gold (nbn™ 100 tier). The service is supplied to Kogan by Vodafone as supplied by nbn Co Limited.

Is Kogan reliable 2020?

Who is Kogan owned by?

Ruslan Kogan
Ruslan Kogan is an Australian entrepreneur, CEO and founder of Kogan.com. His entrepreneurial spirit can be traced back to his parents, who came to Australia in 1989 with just $90, working multiple jobs to provide for their family.

Why is Kogan bad?

It hasn’t been all smooth sales, though. Along the way, the company has been busted for bad behaviour, including questionable customer service, flouting Australian consumer laws and misleading price discounts (see the ACCC’s successful case last year).

What can Kogan.com do for your phone?

To accessorise your phone, Kogan.com has a range of cases and cables and adaptors for your iPhone or Samsung, as well as powerbanks and headphones for your Google Pixel, OnePlus or Apple device.

Is there a headphone jack on the Kogan phone?

It’s lightweight, easily carried in the pocket or handbag and comes with impressive storage and an OLED display. It even has a headphone jack for anyone who does want to switch to wireless headphones like the Apple Airpods or for anyone who doesn’t have Bluetooth® connectivity in their car.

What kind of data plan does Kogan have?

Kogan.com also has flexible prepaid phone plans with great data inclusions and unlimited* texts and calls, including 30 day plans, 90 day plans and 365 day plans.

Do you have to have a Kogan account to order from Kogan?

Please mention this in your enquiry message. To ensure we process enquiries efficiently and correctly for you, we require all post-purchase inquiries to be lodged via your Kogan.com account, as this will ensure all information regarding your order is passed along to our team.