What were the findings of the Francis Report?

The document stated: “The inquiry chairman, Robert Francis QC, concluded that patients were routinely neglected by a trust that was preoccupied with cost cutting, targets and processes and which lost sight of its fundamental responsibility to provide safe care.”

What the Francis Report means for nurses?

The Francis Report was published based on a public inquiry into poor care at the Mid Staffordshire NHS Foundation Trust. The report examined what led to poor standards of care at the hospital, unnecessary patient deaths and why the warning signs of serious failings were not recognised.

What was the impact of the Francis Report?

The Health Secretary highlighted a number of changes since the Francis Inquiry, including: An extra 2,400 hospital nurses hired since the Francis report, with over 3,300 more nurses working on NHS hospital wards and 6,000 more clinical staff overall since May 2010.

What are the 290 recommendations of the Francis Report?

The report makes 290 recommendations, including:

• openness, transparency and candour throughout the health care system (including a statutory duty of candour), fundamental standards for health care providers.
• improved support for compassionate caring and committed care and stronger health care leadership.

What are the 6 C’s?

The 6Cs – care, compassion, courage, communication, commitment and competence – are the central set of values of the Compassion in Practice strategy, which was drawn up by NHS England Chief Nursing Officer Jane Cummings and launched in December 2012.

What is NHS Candour duty?

Since 27 November 2014 all NHS bodies are legally required to meet the Duty of Candour. The Duty of Candour requires healthcare providers to be open and transparent with those who use their services in relation to their care and treatment, and specifically when things go wrong.

What are the 6 C’s in nursing?

The 6Cs – care, compassion, courage, communication, commitment and competence – are a central plank of Compassion in Practice, which was drawn up by NHS England chief nursing officer Jane Cummings and launched in December 2012.

What were the main points of learning from the Francis report?

The overarching theme of the Francis Report is that the NHS and all of its staff must adopt a shared culture in which the patient is always the priority. Central to achieving this is a system that encourages transparency, honesty and candour based on freely available reliable information on the attainment of standards.

What are the 6 C’s in care?

What are the 6Cs?

• Care.
• Compassion.
• Competence.
• Communication.
• Courage.
• Commitment.

What are the 7 core values of the NHS?

Values of the NHS Constitution

• working together for patients. Patients come first in everything we do.
• respect and dignity.
• commitment to quality of care.
• compassion.
• improving lives.
• everyone counts.

What are the 6 core values of the NHS?

The 6 NHS Core Values Explained

• Respect And Dignity. All those who come into contact with the NHS will be treated with the utmost respect and dignity, whether that is patients, families or staff.
• Commitment To Quality Of Care.
• Compassion.
• Improving Lives.
• Working Together For Patients.
• Everyone Counts.

What is safeguarding in the NHS?

Safeguarding means protecting a citizen’s health, wellbeing and human rights; enabling them to live free from harm, abuse and neglect.

Is it worth reporting fraud in the NHS?

Don’t worry if you are not sure about anything, or don’t know all the facts. It is still worth reporting your concerns, as it may help bring criminals to justice and improve our understanding of fraud. If you work in the NHS, you can also speak to your Local Counter Fraud Specialist about your concerns. Where can you report other issues?

Where can I make a complaint about an NHS service?

Details of how to make a complaint about an NHS service can be found on NHS Choices. Healthcare staff are encouraged where possible to record all patient safety incidents on their local risk management systems. These reports will then be routinely uploaded to the NRLS to support national learning.

Why do you need to report an incident to the NHS?

Reporting them supports the NHS to learn from mistakes and to take action to keep patients safe. Both healthcare staff and the general public are encouraged to report any incidents, whether they result in harm or not, to our National Reporting and Learning System (NRLS).

Do you have to give your name to NHS Counter Fraud Authority?

When you contact NHS Counter Fraud Authority, you don’t have to give us any information about yourself unless you want to. Telling us who you are may help us to investigate matters more quickly and effectively, but you can choose not to give us your name if you prefer.