Guidelines

How do I contact Cathay Pacific customer care?

How do I contact Cathay Pacific customer care?

Customer Care

  1. For PLDT landline & Smart Mobile: 180011102720. 24 hours a day, 7 days a week.
  2. For Globe: 180089094024. 24 hours a day, 7 days a week.
  3. From oversea countries: +63 2 8271 3622 +63 2 8271 3622. (overseas charge may apply)

How do I contact Asia Miles?

Just call 400 888 6628 for any enquiries related to your Cathay Pacific flight and hotel bookings, Asia Miles membership or award redemptions.

How do I contact Cathay Pacific Australia?

Contact us in Australia

  1. Asia Miles members: 1800 129 264.
  2. Marco Polo Green, Silver, Gold members: 1800 687 509.
  3. Marco Polo Diamond members: 1800 687 195.

Are Cathay Pacific safe?

Cathay Pacific is one of only a few airlines to have maintained an award winning full service in-flight product and virtually flawless safety rating over the last few decades making it one of AirlineRatings.com’s favourite.

Is Asia Miles membership free?

In addition to flight awards, Asia Miles members can also redeem miles and enjoy fabulous awards such as hotel stays at 60,000 hotels, car rental services in 21 countries and thousands of lifestyle and experience awards. Asia Miles is open to anyone aged 2 or above and is free to join.

Do Asia Miles points expire?

Thanks to our updated Miles expiry policy, Asia Miles earned on or after 1 January 2020 no longer expire — as long as you earn or redeem your Miles regularly.

Is Cathay Pacific still flying to Australia?

Cathay Pacific has confirmed it will continue to fly between Australia and Hong Kong in July, despite the closing of the carrier’s Australian base last month. Despite these rules capping arrivals, this will not affect flights arriving in Hong Kong, but will impact passengers returning to Australia.

Who owns Cathay Pacific?

Qatar Airways
Air ChinaSwire
Cathay Pacific/Parent organizations

Is Cathay Pacific better than Emirates?

Emirates has a Skytrax rating of 4-stars, while Cathay Pacific is one of just 10 airlines to rate 5-stars. Meanwhile, Cathay Pacific’s long and short haul business class and short haul economy class score 5-stars, with the three remaining categories receiving 4.5-stars.

Has Cathay Pacific ever crashed?

On board were 309 passengers and a crew of 13. As Flight 780 neared Hong Kong, the crew were unable to change the thrust output of the engines. The aircraft, an Airbus A330-342, landed at almost twice the speed of a normal landing, suffering minor damage….Cathay Pacific Flight 780.

Occurrence
Crew 13
Fatalities 0
Injuries 57
Survivors 322 (all)

How do I stop Asia Miles from expiring?

Thanks to our updated Miles expiry policy, Asia Miles earned on or after 1 January 2020 no longer expire — as long as you earn or redeem your Miles regularly. Keeping Miles active is a breeze!

Can I give my Asia Miles to someone else?

Can I transfer miles from my account to another Asia Miles member? While you cannot transfer miles directly to another member’s account, you can use your Asia Miles to redeem awards for your Redemption Group Nominees.

What is the contact number of Cathay Pacific Airlines?

What is the contact number of Cathay pacific airlines? Passengers can avail of the Service whose helplines are open 24 hours a day, 7 days a week. For the Indian whose Passenger Toll-free Number is 0008004405008 If the ticket is booked through Travel Agency Toll-free Number is 0008004405009

What are the pros and cons of Cathay Pacific?

Cons: Staff attitude, Customers service bad, Two suitcases broken and responsibility stuffed off, Sitting upright for 14 hours due to broken chair, Service Cathay Pacific is an international airline and flag carrier. Dragonair is a subsidiary of Cathay Pacific airline. The company is located in Hong Kong.

Can a Cathay Pacific ticket be refunded?

Yes, Cathay pacific tickets are refundable but only in certain conditions. If you cancel the ticket within 24 hours of purchasing, then you can get the refunds. But before that ticket must be refundable and purchased at least 7 days or 48 hours prior to the scheduled departures.

How old is the fleet of Cathay Pacific?

The Cathay Pacific fleet of 146 wide-body aircraft is one of the youngest in the skies. As of August 2014, the average age of the fleet was 8.5 years. The airline is committed to operating a modern, fuel-efficient fleet and has 85 aircraft on firm order for delivery up to 2024.