Guidelines

What is RMA number Asus?

What is RMA number Asus?

Return Materials Authorization
In order to continue with an RMA (Return Materials Authorization) for out of warranty repair services, a Diagnostic Fee is required to be paid in advance prior to sending in your product based on your product type.

How long is Asus RMA?

We can say that normal RMA time is 15-20 days if you are in same country. Everything below 15 days is very cool. Excellent is when manufacturer discover problem as soon as possible to send information in store to replace you. But if you RMA in other country could be 20-25-30 days.

How do I find my Asus serial number?

  1. Check the sticker label on the device or the package box. Or check the sticker label on warranty card.
  2. The serial number is listed after the word “Serial Number,” “SSN,” “S/N,” or “SN.”

How good is ASUS RMA?

That said, the RMA process with ASUS went pretty smooth. Our only big gripe was hearing nothing from ASUS once they received our card for over two weeks. If you have an ASUS product that has failed under warranty be sure to fill out an ASUS RMA Submittal Form and contact ASUS Support today!

How do I get an RMA number?

Follow these steps to obtain an RMA number:

  1. Complete the RMA Request form.
  2. You will receive an email confirming receipt of the request and containing a Technical Support Ticket number.
  3. After approved by our support team, you will receive an email containing the RMA number and instructions on how to return the camera.

How do you do an RMA?

To return a defective product, a typical process is:

  1. First, the customer must call the technical support office and speak with a technician.
  2. Secondly, the customer must write the RMA number on the outside of the box that the product is being shipped in.
  3. Finally, the customer mails the product.

How long does an RMA take?

Generally it takes 2-4 business days once the RMA has been received and it meets the following criteria: The RMA number is clearly identified on shipping label or package. All original equipment, components, manuals, cables, documents, and packaging included in the return package in resalable condition.

Is Lot number same as serial number?

The Difference Between Lot and Serial Numbers The main difference between lot and serial numbers is that lot numbers are applied to a group of products that were manufactured at the same time. Serial numbers are unique numbers associated with specific items.

How do I find my BIOS serial number?

Serial Number

  1. Open Command Prompt by pressing the Windows key on your keyboard and tapping the letter X.
  2. Type the command: WMIC BIOS GET SERIALNUMBER, then press enter.
  3. If your serial number is coded into your bios it will appear here on the screen.

What does RMA stand for?

return merchandise authorization
RMA is an acronym that stands for return merchandise authorization. It’s the first part of the process of returning a product to a business to receive a refund, replacement, or repair. In this step, the business and customer discuss the problem and the business determines the validity of the issue.

Where can I find the Asus RMA serial number?

ASUS RMA Pho Tablets Desktops Peripheral Business Service Shop Login Home page > ASUS recommends Windows system. Technical support Repair service FAQ Video Information How to search for serial number

How can I check the status of my RMA?

You will receive status updates for your RMA via email during the repair process. Repair status can also be checked using your RMA or Serial number on our website here. Step 1: Do you already have a RMA number?

How to check the status of your Asus repair?

You are not be able to search status of your repair if your product is sent by reseller or distributor. If your product is sent by them, please contact them for your repair.The estimated completion date of the repair is only for your reference. The completion date of the repair will be according to the real repair situation.

When do I receive my Asus RMA checklist?

After the diagnostic fee is paid, your RMA instructions, checklist and pre-paid shipping label will be processed and sent to you via email in order to send in the unit. Please follow your RMA instructions and checklist carefully in order to avoid any delay in repair services.