Helpful tips

Why is my AT router so slow?

Why is my AT router so slow?

These conditions may weaken Wi-Fi and slow speed: Locating devices too far from the Wi-Fi gateway. Obstacles like walls, doors, or floors. Interference from neighbors’ Wi-Fi networks.

How can I speed up my AT fiber?

5 Tips to Make Your Internet Speed Faster

  1. Check for Router Obstructions. Regardless of your Wi-Fi network, obstructions in your home or poor placement of your wireless router can weaken your signal strength.
  2. Secure Your Network.
  3. Check Auto-Updating Programs.
  4. Scan for Malware.
  5. Optimize Your Web Browser.

How do I contact AT to complain?

We can help you with your questions. Contact us online at or call us at 800.288. 2020. For technical support or to report a problem, call 24 hours a day, 7 days a week.

Why is my fiber WIFI so slow?

A variety of factors can cause a decrease to internet speed. The main causes of slow Internet service connections speeds in the USA are; The upgrading of network or ISP infrastructure which supports internet services (network disruptions). The other factor is directly related to infrastructure.

Why is my AT 4g LTE so slow?

We may temporarily slow your speed at any time if our network is busy. We may also slow it after you use more than 50GB or 22GB of data in a single bill period. For those plans, we’ll text you when you’ve used 37.5GB or 16.5GB (which are 75% of 50GB or 22GB).

Why does my ATT TV keep buffering?

One of the reasons why your AT TV app lags, buffers, freezes, or sometimes completely crashes is due to your Internet connection. You may have interference along the way, or your network is too weak to stream content.

Why is AT Wi-Fi so bad?

Bandwith Restriction by AT The main reason for your Internet slowness is because Internet Service Providers throttles the bandwidth speed to users and AT is no different. They restrict the full speed, to cater to gamers and streaming services during peak hours.

Why is AT 5G so slow?

Speeds were great at first probably because not many users. The 5G network now has many more users, hence slower speeds. ATT is still building out the 5G network. Until more bandwidth is added to 5G, you aren’t likely to see any improvement.

How do I get a live person at AT?

New service

  1. New service. 888.333.6651. Monday – Friday, 7am – 9pm CT Saturday – Sunday, 8am – 9pm CT.
  2. Order status. 877.782.8870. Available 24/7.
  3. Support for travel abroad. +1.314.925.6925. Available 24/7. FREE from mobile phone.
  4. Disability resources. TTY: 866.241.6567. Voice: 866.241.6568.

How do I talk to an AT supervisor?

How to Reach an AT Supervisor

  1. Contact customer service. If you are calling about wireless service from your device, dial 611 from your phone.
  2. Listen to the prompts.
  3. Speak to the customer service representative briefly.
  4. Ask to be transferred to a supervisor.

Does Fiber internet slow down with more users?

Fiber optic internet speed doesn’t throttle because it’s less susceptible to overload. If you are connected to the internet using fiber internet, there should be no reason why you are suffering from slow internet speeds.

How can I increase my WiFi speed?

Slow internet? 10 easy ways to speed up your Wi-Fi

  1. Position your router in the perfect spot.
  2. Keep it away from electronic devices.
  3. Set it apart from wireless signals.
  4. Put your router in a beer can.
  5. Use a password.
  6. Set your router to reboot regularly.
  7. Switch channels.
  8. Get a signal booster.