Is Factorie in New Zealand?

Bursting onto the scene in 2007 and growing internationally to over 200 stores across Australia, New Zealand, South Africa, Singapore, Malaysia and the Philippines, Factorie is a brand for guys and girls looking for all your fashion needs that don’t cost a mint.

Can I return something after 30 days?

Under the Consumer Rights Act, you have the right to return something within 30 days and get all of your money back if it’s faulty, not as described, or unfit for purpose. After 30 days, the retailer can give you a repair or fair replacement, but you’re not entitled to a refund.

Can you return worn items?

If you go over the fact with an elaborate story, they might just want to look at the item a little closer. You can return a worn item if it is faulty… this is part of your statutory rights under the Consumer Rights Act (valid for items bought after October 2015).

What is your return/exchange policy?

Return policies are the rules a retailer creates to manage how customers return and exchange unwanted merchandise they purchased. A return policy tells customers what items can be returned and for what reasons, and the timeframe over which returns are accepted.

Why is Factorie closing down?

Cotton On has recently announced the closure of two of their store chains ‘Factorie’ and ‘Supré’. A Cotton On spokeswoman, as reported in The Standard, said the decision to close Supre was to improve its “footprint across the markets” and serve “customers in locations and across channels that work for them”.

Is Shein a good?

Shein is a good website for anyone looking for fashionable bargains that help grow your wardrobe without breaking the bank. However, Shein clothing does come at a price. Sure, there are many satisfied customers, but you can understand why Shein has a poor Trustpilot rating of only 2.4 stars.

What happens if you return something after 28 days?

“The law says I have 28 days for a refund” Sadly, this is actually a myth. Shops aren’t legally obliged to give you a refund unless the item is faulty. “Retailers don’t have to offer a refund if you change your mind about wanting an item, however some will allow either money or vouchers back as part of their policy.

Can a store refuse a refund?

If the problem with the product is something major, a consumer has a right to ask for either a replacement or a refund. A retailer cannot exclude, restrict or modify the consumer guarantees when they sell goods or services to the public.

What is return abuse?

Refund abuse (aka. returns abuse) occurs when a customer uses the returns policy of a merchant so much that it becomes unprofitable. Customers may also abuse refunds by faking returns/receipts, or reselling merchandise.

Can I return items without receipt?

Stores often try the “no refund or return without a receipt” line. But where an item fails, shops do not have the right to demand a receipt. A credit card slip or statement or even the say-so of a person who was present when the products were purchased, are legally enough.

What is standard return policy?

You must offer a refund to customers if they’ve told you within 14 days of receiving their goods that they want to cancel. They have another 14 days to return the goods once they’ve told you. You must refund the customer within 14 days of receiving the goods back.

How do I get a refund and return policy?

Requirements of a return policy

1. Stipulate a time frame for returns.
2. Define the expected condition of returns.
3. List return requirements.
4. Choose refund or in-store credit.
5. Keep the language simple and to the point.
6. Disclose any fees associated with returns.
7. Promote your policy.